1 - Remote technical support:
All the plants are provided with modem and interface for the remote assistance.
Our assistance staff, post-sale, composed by highly qualified technicians specialising in mechanical, electrical and electronic fields, will be available for you to provide immediate phone assistance and support via the modem and, search for a diagnosis and resolution of any anomalies in the operation.
2 - Purchasing and immediate delivery of the spare parts:
Through the automatic, and innovative spares parts order procedure, Penta guarantees a fast service of spares. Their fast delivery is thanks to the use of international express curriers.
spare request module
3 - Complete training of your personnel:
Penta sets particular attention to the training of Your personnel who supervise the plant. The transmission of the whole necessary know-how will happen in your factory, during the assembly, and start up of the machines, and the programming of the basic cycles in the recipes.